Subject: Tech Support Candidate - Rohit kumar Rohit
From: Rohit kumar Rohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Jun 2021 10:36:26 -0400

| | Tech Support Test

Name | Rohit kumar Rohit
E-mail | [email-masked]
Phone Number | (06152) 9264223383
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Chapra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Windows server 2008

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vips | IT HEAD | June2021 | 20000
Previous Employer 1 | Contentra Technology pvt Ltd | IT EXECUTIVE | JAN2017 | 13000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It may be old browser,
Or
There was network issues
Or
Web site only supports a particular browser
Or
There will be issues with the website server

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First keep on Bluetooth of both of devices
Then find that devices which you want to connect with your phone, once found paired it
After pairing a Bluetooth connection established now you can use your device

What according to you makes you a good candidate for customer service or technical support job? | The candidates should be sound full, calm, proper observar  of issues,  and troubleshoot.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |