Subject: Re: English Language Test - Manisha Kannaujiya
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Jun 2021 06:10:58 -0700 (MST)

Looking for permanent WFH Position 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 15, 2021, at 5:00 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Manisha Kannaujiya < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 12 June 2021 at 7:00 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Manisha Kannaujiya 

	
	
			Foreign Language Screening Test 
		
	Name 	Manisha Kannaujiya / (91) 9696858915 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi,(customer name) 

Hope everything is going well for you. Thank you for choosing our services. We regret that our product has not yet reached you. We tried to reach at your address but unable to do so. Please double check your address and notify us; we will respond as soon as possible. 

Manisha 
babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

We regret that the product delivered to you was damaged. Our team has revealed that the damaged occurred during transit. 
Please allow us some time; our team will contact you shortly to return the product. 

Thank you for your feedback; it is valuable for us. 

Best Regards