Subject: Re: English Language Test - Saba Samreen
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 15 Jun 2021 04:35:49 -0700 (MST)

She is looking in Hyderabad only. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Jun 15, 2021, at 4:55 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Saba Samreen < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 12 June 2021 at 7:15 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Saba Samreen 

	
	
			Foreign Language Screening Test 
		
	Name 	Saba Samreen / (500018) 9705459112 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Mam 
This is Saba Samreen and I'm customer service representative in amazon organization. 
I want to apologize for the delay of our order. 
I have checked your order details and going to forward it to you. It is showing that your address is incorrect. 
Please just check your order details and change your address. 
If any problem occurs then please try to contact me. 
Thank you for sharing your problem. 
Thanks and regards 
Saba Samreen 
Customer service representative 
Amazon 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul 
This is Saba Samreen and I'm customer service representative in amazon organization 
Thank you for replying to your purchase of order 
I would like to apologize for your bad experience with the product. 
We have some rules for the return policy and refund ploicy. I will send detail about the ploicy and inform you soon. 
I am working on your problem with my team and let you know the detail. 
Thank you for your response sir 
Thanks and regards 
Saba Samreen 
Customer service representative 
Amazon