Subject: FW: English Language Test - Rohan Ghosh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 15 Jun 2021 09:28:35 +0000

Check if he is still available

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 12 May 2021 at 6:21 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: FW: English Language Test - Rohan Ghosh

Check for Aquaa

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 12 May 2021 at 4:41 PM
To: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Subject: Re: English Language Test - Rohan Ghosh

He picked up at once, he is Siliguri right now, he is average to hire, a bit of accent but should be fine. Wanted 24-25 in hand but I offered 21 to begin with and when he starts working from office, 24-25, says will revert tomorrow. Keep him waitlisted

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 8 May 2021 at 1:26 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: English Language Test - Rohan Ghosh

No response

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On May 7, 2021, at 6:56 PM, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Check

From: Rohan Ghosh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 7 May 2021 at 4:06 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - Rohan Ghosh

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Rohan Ghosh     /  (91) 8906448275    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hi xyz,
In regards to your order number 124456,
I would like to inform you that the order has been received by us, however our courier partner is unable to locate the address provided by you at the time of booking, could you please provide your address along with your contact number so that our courier partners can contact you in case of any confusion.
Please reply to this same email with the details.
Regards
Xxxxx
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi Abdul,
Greetings from xxxx,
We are extremely sorry that you had to face such issues with the cabinet box, please note that your complaint has been registered and our team will be visiting you shortly for the verification purpose and if it is found that the cabinet is in fault then it will surely be replaced from our end.
We really appreciate your time and patience in this situation.
Regards,
Xxxxx