Subject: Tech Support Candidate - Nidhi Garg
From: Nidhi Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Jun 2021 22:42:52 -0400

| | Tech Support Test

Name | Nidhi Garg
E-mail | [email-masked]
Phone Number | (85120) 71874
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 135, noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Sebiz infotec | SSE | 2011 | 30000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Internet Connection check
Wifi/Lan lights
Windows troubleshooter
Ping website in case internet is fine

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooh of speaker and mobile phone.
Identify speaker bluetooth from the list of bluetooth devices shown on mobile.
Pair them.
Start using

What according to you makes you a good candidate for customer service or technical support job? | Anyone will work for me.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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