Subject: Tech Support Candidate - Ajay Hooda
From: Ajay Hooda <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Jun 2021 07:12:28 -0400

| | Tech Support Test

Name | Ajay Hooda
E-mail | [email-masked]
Phone Number | (091) 7015882029
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | Na | Na | Na
Previous Employer 1 | Medtrail Technologies | Technical Support Executive | 31/03/2021 | 30000
Previous Employer 2 | Cinif Technologies | Telecom Engineer | 20/04/2018 | 20000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check the provided link. If the link is fine.
2. Then I will check for a stable internet connection.
3. After checking all these basic parameters will   try to access the link again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the speaker & bluetooth of speaker.
2. Then I will turning on the bluetooth in my phone.
3. Device will be detected in the window then I will connect the speaker with my mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | I am passionate and actively looking for such opportunity to enhance my skill with dedication and passion. I’m confident that my knowledge in technical support, and precise attention to details would be an asset to the team.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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