Subject: English Language Test - Arun Kumar
From: Arun Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 13 Jun 2021 11:59:12 -0400

| | Foreign Language Screening Test

Name | Arun Kumar    /  (91) 9950798760    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello Sir,

Thank you for purchasing the order. Due to wrong address we are not able to  deliver.Please share your correct id and address for fast delivery. Sorry for the inconvenience. Feel Free to contact
Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Sir,

Sorry for the inconvenience. Please share the photos of damage so that we can help you to resolve this issue

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