Subject: English Language Test - Mohd Arib
From: Mohd Arib <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 13 Jun 2021 07:59:47 -0400

| | Foreign Language Screening Test

Name | Mohd Arib    /  (110002) 9582228431    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hey sir/ma'am good day our courier patner went to your address but it's not correct address so i'll say your address on this phone call so please tell where the mistake is in your address ..
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hey ! good day ,maam as per the company rules we cant give your money back but we can exchange your tv cabinet ok no problem our corrier partner will reach your house asap thanks !

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