Subject: English Language Test - Sakshi Chaudhary
From: Sakshi Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 06:45:00 -0400

| | Foreign Language Screening Test

Name | Sakshi Chaudhary     /  (110078) 7728925688    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sorry for the delay, we tried to deliver but customer denied itself as per our records we tried to deliver at xxyyy
Thankyou

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Please share some pictures so that we can send our team for the inquiry then only  we will be able to replace it thankyou

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