Subject: English Language Test - Sachin Kumar
From: Sachin Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 06:33:31 -0400

| | Foreign Language Screening Test

Name | Sachin Kumar    /  (250002) 8279468528    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir, sorry for your inconvenience as we are checking that our shipping partner is experiencing shipping delay in your area. We are trying to  contact him and deliver to you as per the given time.Thankyou for talking with us.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sir, sorry for your inconvenience, We are trying to the staff who installed it this morning in your house . We are going to give you full service if it have too many scratches we are going to replace it as early as possible. Thankyou for talking with us.

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