Subject: English Language Test - Tushar Durgapal
From: Tushar Durgapal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 05:29:09 -0400

| | Foreign Language Screening Test

Name | Tushar Durgapal    /  (783) 8851928    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

To: Customer
Subject:Residential Address not found

This email is reference to the order no:##21213,hand gun  which you placed with us. We would regret to inform you that the residential address which you provided is not searchable anywhere in the map, not with us and also not with the courier person. We would like to request you to kindly use google map and then share the correct address here along with the lank mark to prevent delay in the delivery.

Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

To:customer
Subject:Order defected

This is with reference to the email which you sent to us regarding defect in the order. We would like to request you kindly take a photo/video of the defected site and send to us so that we may review it and take further action.

Regards

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