Subject: English Language Test - ROHIT KUMAR
From: ROHIT KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 04:05:18 -0400

| | Foreign Language Screening Test

Name | ROHIT KUMAR    /  (+91) 7482011113    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sorry for the inconvenience caused sir,but actually we got some discrepancy in your address.Will you be able to share your current address.So that our delivery partners could deliver your order asap.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Ok Sir.Sorry for the inconvenience. I am schedule a return/replacement request for the product.Our delivery partners will get in touch you and fulfill your request asap.So sir have patience while we get your cabinet replaced

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