Subject: English Language Test - Sagar Kumar sadana
From: Sagar Kumar sadana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 03:46:16 -0400

| | Foreign Language Screening Test

Name | Sagar Kumar sadana    /  (81711) 92065    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Respect sir,
We are really sorry to inform you sir as your parcel is delayed because of some issues but we assure u speedy service.
Thank you
Sagar

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul ,
Your request has been activated our team will be coming shortly to your address to check the TV cabinet, we assure replacement or money back if mistake is from our side
Thank you
Sagar

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