Subject: Tech Support Candidate - Rohit Rohit
From: Rohit Rohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Jun 2021 13:02:52 -0400

| | Tech Support Test

Name | Rohit Rohit
E-mail | [email-masked]
Phone Number | (841301) 9264223383
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hometown
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vips | IT HEAD | 2021 | 20000
Previous Employer 1 | Concentration technology put ltd | IT EXECUTIVE | 2017 | 11000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | At first I check my Internet connection, if OK then I try another browser, it will work.  if both of browser not working, it mean there have issue with that particular web server so we are not able to access.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 Turn on Bluetooth of both devices
Step 2 search the speaker, once found just click to make paring. It's done now

What according to you makes you a good candidate for customer service or technical support job? | Because, In my previous job I worked as it trouble shooter, then next I worked as IT Head Cum it Faculty so I can explain well and troubleshoot problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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