Subject: Re: Tech Support Candidate - Ankit Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 11 Jun 2021 05:00:20 -0700 (MST)

Salary expectations 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 26, 2021, at 5:33 PM, Deeksha Dadu <[email-masked]> wrote: 

Keep aside for English 

From: Ankit Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 26 May 2021 at 12:37 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ankit Singh 

	

	
	
			Tech Support Test 
		
	Name 	Ankit Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 6299023054 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	ashok nagar 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
MacOS 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	think and Learn pvt.Ltd 	business Development associate 	currently working 	39000 
Previous Employer 1 	wizard infotech 	sales executive 	03/2020 	22000 
Previous Employer 2 	Tata Business Support Services 	customer support associate 	12/2019 	17500 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	first I will check my network connection and speed, post that I will clear my browser history and cached memory as well, after that I will reopen the browser and will check again and if required I will unblock the pop-ups and will accept the the alert that redirects me to the website 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	switch on the power on the speaker and turn on the Bluetooth on both the devices on the speaker as well as on the mobile phone and then search for nearby available devices and will pair it with devices with the corresponding name of the speaker and after pairing will allow to connect the device by granting permissions from my mobile phone 
	What according to you makes you a good candidate for customer service or technical support job? 	customer oriented, active listener, technical knowledge, customer engagement, time management,product and process knowledge 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5