Subject: Re: Tech Support Candidate - Atique Raza
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 11 Jun 2021 04:43:34 -0700 (MST)

He is a very average 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 17, 2021, at 7:56 PM, Deeksha Dadu <[email-masked]> wrote: 

Keep aside for English 

From: Atique Raza < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 17 March 2021 at 3:09 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Atique Raza 

	

	
	
			Tech Support Test 
		
	Name 	Atique Raza 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9262300719 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Bahlolpur Sector 65 Noida 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Na 	Na 	Na 	Na 
Previous Employer 1 	24/7 Customer private limited 	Digital interaction executive 	31st December 2020 	16k 
Previous Employer 2 	Conneqt business solutions 	Sr. Customer support executive 	6th Jan 2020 	14K 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all I will check the error message and according to that, I will go for next steps, If adress is not reachable or website is not opening. I will check Internet cable and NIC port. If not resolved I will open command prompt and I will run Ping command as ping www.ndtv.com and as per result, I will go for next steps. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First of all turn on the bluetooth speaker and Bluetooth in your phone. 
After that search the device, once you found correct device name then pair the device. 
Once it will be paired you will hear a voice from your bluetooth speaker. The device is connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have and experience of 2 years in MNC and domestic companies. I have very good analytical and communication skills. I have very good knowledge of networking, installation, configuration the devices and IP Addressing. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4