Subject: Re: Tech Support Candidate - Papendra Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 11 Jun 2021 04:41:10 -0700 (MST)

He is average candidate 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 24, 2021, at 5:42 PM, Deeksha Dadu <[email-masked]> wrote: 

Keep aside for English 

From: Papendra Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 22 May 2021 at 4:45 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Papendra Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Papendra Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9821092338 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida sector 66 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Find the real issue whether it is from network side or not. 
2. Check the hardware connection and wifi connections. 
3. Use IP configurations. 
4. Perform a DNS check and review all the database and perform the operation then. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Go to settings in mobile phone and tap the bluetooth option. 
2. Turn on bluetooth option of mobile phone as well as speaker. 
3. Search for the bluetooth speaker device and get them paired. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have good analytical and problem solving skills. I have very compassionate attitude towards people and I am a good listener which help me to understand customer's problem and provide them effective resolution. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5