Subject: Tech Support Candidate - Indrajeet Sharma
From: Indrajeet Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 9 Jun 2021 04:55:59 -0400

| | Tech Support Test

Name | Indrajeet Sharma
E-mail | [email-masked]
Phone Number | (+91) 7004833509
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rajasthan
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Muzaffarpur smart city limited | Office executive | . | 30000
Previous Employer 1 | Digital India payments Limited | Technical support Executive | sep 2020 | .
Previous Employer 2 | Tata Consultancy Services | Operation Executive | July 2019 | .

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I recheck website URL is correct or not. if Website URL are Correct then check internet connection are properly working condition. some times it may effect our browser to load particular website to open too time.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Enable Bluetooth in both mobile and speaker.
2. searching Bluetooth speaker name in  our mobile.
3. pair and connect the Bluetooth speaker to our mobile. if any other instructions are need to follow in mobile term and condition then we follow the steps.

What according to you makes you a good candidate for customer service or technical support job? | My first and last priority to make customer happy at any cost as per my best knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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