Subject: Tech Support Candidate - Balkishan Pandey Balkishan
From: Balkishan Pandey Balkishan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 31 May 2021 10:51:13 -0400

| | Tech Support Test

Name | Balkishan Pandey Balkishan
E-mail | [email-masked]
Phone Number | (91) 6395309389
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Mathura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of fall I will read get an error than  I will check internet connection.
Internet connection is good so than second step I will restart the System. So get an error for your website . website has  technical error , website updating, etc.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First is open Mobile phone .
Second is open bluetooth settings.
Third is searching connection.
Fourth is searching is finished I will find name of bluetooth connection than I will connect for the mobile phone

What according to you makes you a good candidate for customer service or technical support job?

Adaptability, knowledge and focus on work for the job .

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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