Subject: Re: Calls and Tickets for QA Test
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, Harpreet Livesalesman <[email-masked]>
Date: Mon, 31 May 2021 10:39:48 +0000

Harpreet and Deeksha,

We have attached 5 Email ticket cases and 5 calls. I want the QA to listen to all the calls and all the tickets.

[https://outlook-2.cdn.office.net/assets/mail/file-icon/png/zip_16x16.png]Fw__Calls_and_Tickets_for_QA_Test.zip<https://livesalesman-my.sharepoint.com/:u:/p/saurabh/EbWIJumLtaVKsBDLoi3pLVYBsd9iPY9jeBNLcLxSu_ptrQ?e=QwlThK>

We understand that the candidate does not have any knowledge of the process. However just a QA looking at the tickets and listening to the calls, we want to know if each ticket what was wrong, and what could be done better.

Kind regards,
Saurabh