Subject: Tech Support Candidate - om kumar singh
From: om kumar singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 29 May 2021 00:20:53 -0400

| | Tech Support Test

Name | om kumar singh
E-mail | [email-masked]
Phone Number | (+91) 9650563816
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | astra | TL | 2021 | 46,000
Previous Employer 1 | solar | administrator | 2021 | 40,000
Previous Employer 2 | APN | Engineer | 2016 | 25,000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we need to check the internet connection in the system.if internet connection is ok than we have to check the firewall settings.that user group this site is allow or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we have to on bluetooth on both site mobile and speaker than we have to find bluetooth device in mobile.
What according to you makes you a good candidate for customer service or technical support job? | As Technical support team we have to resolve the issue on minimum time consuming.make user ready to work
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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