Subject: FW: Tech Support Candidate - venkatesh sutrave
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 26 May 2021 14:06:04 +0000

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From: venkatesh sutrave <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 25 May 2021 at 10:13 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - venkatesh sutrave

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    venkatesh sutrave
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (96200) 91146
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Bangalore
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        iopex   network trainee engineer        30/5/2021       25000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. First, we will check the pc is connected to the internet
2. check whether the firewall is blocking your IP add or the website url
3. if the IP add or website url is permitted then check the website is down for everyone or for your device
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.First, we will power on the Bluetooth device
2.Then switch on the Bluetooth on our mobile
3. pair the device using the device name on our mobile
4.Then connect to the Bluetooth device
What according to you makes you a good candidate for customer service or technical support job? 1. Being a good listener and well oriented to solve problems politely
2.Having a positive attitude towards the customer
3.understanding the Customer issues as a partner and providing proactive, cost effective and best solutions towards the problems
On a scale of 1 - 5 please rate your fluency in spoken English  5