Subject: FW: Tech Support Candidate - Ankit Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 26 May 2021 12:03:45 +0000

Keep aside for English

From: Ankit Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 26 May 2021 at 12:37 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ankit Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ankit Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 6299023054
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      ashok nagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        think and Learn pvt.Ltd         business Development associate  currently working       39000
Previous Employer 1     wizard infotech         sales executive         03/2020 22000
Previous Employer 2     Tata Business Support Services  customer support associate      12/2019 17500
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first I will check my network connection  and speed, post that I will clear my browser history and cached memory as well, after that I will reopen the browser and will check again and if required I will unblock the pop-ups and will accept the the alert that redirects me to the website
Please list the steps to connect a Bluetooth speaker to your mobile phone.      switch on the power on the speaker and turn on the Bluetooth on both the devices on the speaker as well as on the mobile phone and then search for nearby available devices and will pair it with devices with the corresponding name of the speaker and after pairing will allow to connect the device by granting permissions from my mobile phone
What according to you makes you a good candidate for customer service or technical support job? customer oriented, active listener, technical knowledge, customer engagement, time management,product and process knowledge
On a scale of 1 - 5 please rate your fluency in spoken English  5