Subject: Tech Support Candidate - Pavneet Singh Chhabra
From: Pavneet Singh Chhabra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 May 2021 07:38:51 -0400

| | Tech Support Test

Name | Pavneet Singh Chhabra
E-mail | [email-masked]
Phone Number | (+91) 9988190400
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Currently in Punjab, earlier in Sector 27, Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | PC Solutions | Win Admin | | 35000
Previous Employer 1 | Fortune Inn Grazia | IT Executive | Oct 2020 | 27500
Previous Employer 2 | Sun Infosys | Comp Hw Network Engg | Jan 220 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firat check with my internet by opening other websites, if other websites working, then will chamge the browser for ndtv to check, if didnt worked then will ping ndtv to check the reachability, can also try to open ndtv's ip address over the browser if ping is successful. Can also flush the dns to clear the cache, and also check with tracert command.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth speakers then turn on the bluetooth on mobile, next search for nearby reachable Bluetooth devices, the list will show now select and connect with the said speakers.
What according to you makes you a good candidate for customer service or technical support job? | Satisfied customer is the essence of business. In service industry customer satisfaction means your and organization growth, there service is very important and my qualification and technical experience in previous jobs makes me good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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