Subject: Tech Support Candidate - Karan kumar Karan
From: Karan kumar Karan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 May 2021 03:08:14 -0400

| | Tech Support Test

Name | Karan kumar Karan
E-mail | [email-masked]
Phone Number | (+91) 8726637666
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | PBOPLUS consulting Service pvt ltd | Business Analyst | 20-may-2021 | 30000
Previous Employer 1 | Super Star packaging industries | Production Engineer | 10 -Oct-2020 | 22800
Previous Employer 2 | Suneel auto comp pvt ltd | Production Engineer | 12-Sep-2019 | 17500

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Restart My Device
2 Make Sure the Internet Connection Works
3 Check if the Website is Down for Everybody or Just Me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen.
Touch and hold Bluetooth .
2.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap
More. Refresh.
3.Tap the name of the Bluetooth device you
want to pair with your

What according to you makes you a good candidate for customer service or technical support job?

1. Customer Service
2. Customer Focus
3. Sales
4.Customer relationship Management
5. Customer Service Skills

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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