Subject: FW: Tech Support Candidate - Raghavi M
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 25 May 2021 13:20:36 +0000

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From: Raghavi M <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 25 May 2021 at 4:55 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Raghavi M

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Raghavi M
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8056901626
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Chennai
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        TCS     Developer       Currently working       30000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will try to clear thr cache and try again
Will browse the error on google and check for the error fixes
Will check whether we have required access to reach the destination port
Please list the steps to connect a Bluetooth speaker to your mobile phone.      On the bluetooth device
On the bluetooth on mobile
Search for Bluetooth devices available on mobile
Connect to the required bluetooth
What according to you makes you a good candidate for customer service or technical support job? Acknowledge the ticket
Work and resolve the issue on time
Presence of mind
Able to troubleshoot new issues
On a scale of 1 - 5 please rate your fluency in spoken English  5