Subject: Re: Tech Support Candidate - MD WASIM RAJA
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 25 May 2021 03:39:36 -0700 (MST)

He is asking to call on Saturday 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 25, 2021, at 11:31 AM, HR Livesalesman <[email-masked]> wrote: 

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 24, 2021, at 8:01 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: MD WASIM RAJA < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 18 May 2021 at 5:48 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - MD WASIM RAJA 

	

	
	
			Tech Support Test 
		
	Name 	MD WASIM RAJA 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(80103) 84856 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Shaheen Bagh, South Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Speakers & Audio 
Application support, O365 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Concentrix 	Technical support specialist 		42000 
Previous Employer 1 	Accenture 	Business process associate 	Feb, 2020 	32000 
Previous Employer 2 	Genpact 	Process Associate 	Sep, 2018 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Based on the error code will troubleshoot. 
Ask to check in any other browser. 
Ask to check the internet connection. 
Ask to check with any other network connection provider. 
Ask to add https inspite of http if it is secured site. 
Ask to check with proxy setting. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Open the Bluetooth on both speaker and device. 
On mobile need to search for the nearest Bluetooth device. 
Select the speaker from the list of Bluetooth device available. 
Hence connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	Sound technical knowledge. 
Keen to learn new technology. 
Confident while troubleshooting technical issues. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5