Subject: Tech Support Candidate - Deepak Rawat
From: Deepak Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 May 2021 04:34:05 -0400

| | Tech Support Test

Name | Deepak Rawat
E-mail | [email-masked]
Phone Number | (1100045) 7042044959
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi ,palam
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I am checking website it's original or not
2.second step checking internet connection
3. check all the cookies
4. Check any security issues
5. Check this website is legel or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open both blutooth
2. Searching a speaker blutooth on my phone
3.its show sign then connect

What according to you makes you a good candidate for customer service or technical support job? | I have good ability to communicate any person and convience them
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |