Subject: Tech Support Candidate - Tarun Singh
From: Tarun Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 May 2021 04:26:14 -0400

| | Tech Support Test

Name | Tarun Singh
E-mail | [email-masked]
Phone Number | (+91) 7310768778
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | In Travel Industry

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check the internet connection as it is working properly by checking LAN Wire and alls then i will check with the URL which i enter as it is correct or not then i will delete the history of browser and close the tab then reopen browser to check that either it is resolved or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i will switch on the bluetooth speaker and put it in the mode of pairing then the same process follows with mobile phone then by mobile phone i will check the bluetooth connection name and by clicking on it the device will pair with mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | As i am quick leaner & quick decison maker and ability to handle pressure which help me in resolving issues of customer very nicely.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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