Subject: Tech Support Candidate - Sunil Kumar
From: Sunil Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 25 May 2021 02:57:15 -0400

| | Tech Support Test

Name | Sunil Kumar
E-mail | [email-masked]
Phone Number | (+91) 7814713256
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CMS it service | Technical support | Present | 25000ctc
Previous Employer 1 | Itcons pvt.ltd | Technical support | 2019 | 19000ctc
Previous Employer 2 | N | N | N | N

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Many basic problems can be solved simply by restarting your device.
.
It's a good idea to test if the site you're trying to access is down for everyone

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on Bluetooth speaker
Open the Bluetooth your mobile and search your Bluetooth speaker name then click on Bluetooth speaker name then connect your speaker

What according to you makes you a good candidate for customer service or technical support job? | Who is troubleshooting the technical issue
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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