Subject: Re: Tech Support Candidate - Kanishk Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 24 May 2021 22:59:14 -0700 (MST)

Busy 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 24, 2021, at 7:59 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Kanishk Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 18 May 2021 at 6:08 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Kanishk Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Kanishk Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9654013738 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Dwarka New Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Spicejet LTD 	Aircraft maintenance technician 	15-5-2021 	28000 
Previous Employer 1 	Jet Airways 	Aircraft maintenance technician 	5-5-2019 	35000 
Previous Employer 2 	Bharat aviation 	Technician 	5-6-2015 	25000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	There are many reasons if we're getting error. 
To solve this we will go through the following steps to troubleshoot it. 

1-Site Blocked by a Filter 
2- incorrect URLs 
3- refresh web browser 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	STEPS TO CONNECT SPEAKER TO PHONE 
1-Go to your phone settings. 
2-Tap the Bluetooth and device connection option. 
3-Turn on Bluetooth. 
4-A list of available devices will appear. 
If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it. 
	What according to you makes you a good candidate for customer service or technical support job? 	HAVING TECHNICAL BACKGROUND AND PROBLEMS SOLVING SKILL MANAGEMENT WITH TECHNICAL EXPERIENCE AND GOOD COMMUNICATION WITH CUSTOMER. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5