Subject: Re: Tech Support Candidate - Pratyush Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 24 May 2021 22:56:05 -0700 (MST)

His voice is a bit lazy kind. I am not sure with his accent. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On May 24, 2021, at 7:48 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Pratyush Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 20 May 2021 at 7:17 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Pratyush Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Pratyush Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7379224335 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Gurgaon 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Sinew software 	Product support analyst 	24-05-21 	
Previous Employer 1 	Diksha technology 	Software Engineer 	10-03-2019 	
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will try to clear cache data and try again or restart browser. 
If the issue persists will check other browser and internet connection. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on bluetooth speaker. 
Now open device settings -- bluetooth -- turn on bluetooth and sear for device 
Pair the device. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have prior experience in this and I am immediate joiner. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4