Subject: FW: Tech Support Candidate - pranav chandra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 24 May 2021 14:20:05 +0000

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From: pranav chandra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 20 May 2021 at 6:49 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - pranav chandra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    pranav chandra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7398305110
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Future Focus Infotech   Desktop Engineer        Still working   15600
Previous Employer 1     Evision Technoserve     System Engineer Aug 2020        13000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check my internet connection first if internet is working fine then I will use https://www.ndtv.com because some sites secured sites.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on bluetooth speaker
Open bluetooth setting in your mobile
Search nearby connecting device you will find your bluetooth device name.
Click on device then pair the device with your phone  once it is connected it's battery sign will apper in your notification bar which shows your bluetooth connection.
What according to you makes you a good candidate for customer service or technical support job? I have good experience in windows troubleshooting. And I am good with gadgets. I love to work on technical things
On a scale of 1 - 5 please rate your fluency in spoken English  4