Subject: Trainer Candidate - Abhishek Mishra
From: Abhishek Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 22 May 2021 03:25:44 -0400

| | Tech Support Test

Name | Abhishek Mishra
E-mail | [email-masked]
Phone Number | (91) 8419801970
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ceasefire industries pvt ltd | Asst manager | Currently working | 22000
Previous Employer 1 | Allbatross digitech pvt. Ltd | Marketing executive | 26 oct 2019 | 19000
Previous Employer 2 | Nil | Nil | Nil | Nil

If Selected, how much time do you need to join? | 15 days

Please briefly describe your work experience specifically in training?

I am working in ceasefire industries in sales division whether i do b2c and b2b both before that i have worked in allbatross digitech pvt. Ltd. 1 tear overall i have 2 years 6 month experience in disrect sales .

During qualification are Mba from Lloyd business achool freater noida during my masters i have done ibternship in tata moto4s authoriaed dealers passenger vehicles before that i have completed my BBA from csjmu kanpur

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | There are a lot of challanges occure during team leading as i have face with my team bw last year pandemic time few of my temamates have to face hard situation to achieve their target and they all need to change theri mind for job in sales as a team leader i have to manage their targets to achieve sales goal of company like diacounts and  payments issues with diffrent diffrent clients
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service done after selling the product but a great cystomer service occure when the sales done its all about after sales services to the clients regarding products and maintaining a good relationship with client for future growth of the company
What according to you makes you a good candidate for this position? | As i have experienced in team leading so i think the same potential i need to give in any organisation to train my team ang help them to achieve their goals by analysing the potential of the indivudual and then execution of planing in proper way to achieve goals
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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