Subject: Tech Support Candidate - Harshita Harshita
From: Harshita Harshita <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 May 2021 13:00:39 -0400

| | Tech Support Test

Name | Harshita Harshita
E-mail | [email-masked]
Phone Number | (91) 7988945905
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ambala cantt
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Checking connection of the internet

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly we have to turn on the bluetooth in the mobile phone
then before connecting it to the bluetooth speaker we must have to check the visiblity option  from the mobile phone's setting that its visible to all devices or not
if it is visible then we have to touch the name or code of the bluetooth speaker and wait till its connected to the mobile phone and if its not visible then we have to change the setting to visible to all devices and after that we have to perform the above mentioned steps

What according to you makes you a good candidate for customer service or technical support job? | Although I don’t have any experience in this sector but my will to learn new things and improving my knowledge makes me a good candidate for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |