Subject: Tech Support Candidate - murali krishna yeripilli
From: murali krishna yeripilli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 21 May 2021 07:03:55 -0400

| | Tech Support Test

Name | murali krishna yeripilli
E-mail | [email-masked]
Phone Number | (91) 7653063788
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | VISAKHAPATNAM
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nobroker technologies solutions pvt ltd | Senior executive | 03/2021 | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If we are having trouble with a website, click the GreyPadlock icon in the address bar to see if Firefox has blocked parts of the page that are not secure
Please list the steps to connect a Bluetooth speaker to your mobile phone. | As bluetooth speaker should be on and in pairing state to search and connect with the bluetooth option in the mobile and even the bluetooth settings should be also on to connect.
What according to you makes you a good candidate for customer service or technical support job? | I am very fond of serving people as a customer support service hence i like the job which i do and this makes me a good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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