Subject: Tech Support Candidate - Ashutosh Dixit
From: Ashutosh Dixit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 May 2021 09:09:17 -0400

| | Tech Support Test

Name | Ashutosh Dixit
E-mail | [email-masked]
Phone Number | (+91) 9981615532
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 59
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As i have tried to login on the given website but due to some server side issue I was unable to reach that site, kindly assign me a way to reach that site
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we have to pair our Bluetooth device with the mobile phone than we can connect our device directly by mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | A calm nature,Confident at the time of conversation,ability to give a perfect query answer to the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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