Subject: Tech Support Candidate - Sugumaran R
From: Sugumaran R <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 19 May 2021 03:35:29 -0400

| | Tech Support Test

Name | Sugumaran R
E-mail | [email-masked]
Phone Number | (+91) 7845464337
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tejas lighting solution Pvt Ltd | Quality engineer | Still working | 20k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check internet server side than use same become iwill try some other applications , that's it

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.bluetooth speaker power on button press frist
2.my mobile phone settings option click
3.then go to bluetooth options on
4.papering tha to bluetooth speaker name search
4.then show me name click to connect

What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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