Subject: Re: Tech Support Candidate - Sahibjeet Singh
From: Deeksha Dadu <[email-masked]>
To: Nitin Sobti <[email-masked]>
Cc: Livesalesman <[email-masked]>
Date: Tue, 18 May 2021 13:02:47 +0000

He doesn’t know T of tech, reject

From: Nitin Sobti <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 18 May 2021 at 5:40 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Livesalesman <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Sahibjeet Singh

1. He has good communication Skills.
2. He has overall experience of six years and three years in technical support.
3. He has complete knowledge of doing trouble shooting.
4. He has worked for US process both voice and non voice.
5. He can be a good candidate for the organization.
6. Current salary 33000 in hand and expected salary is negotiable and he can join immediately.

________________________________
From: "Sahibjeet Singh" <[email-masked]<mailto:[email-masked]>>
To: [email-masked]<mailto:[email-masked]>, "Livesalesman" <[email-masked]<mailto:[email-masked]>>, "Deeksha Dadu" <[email-masked]<mailto:[email-masked]>>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, "nitin sobti" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 18, 2021 5:13:51 PM
Subject: Tech Support Candidate - Sahibjeet Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sahibjeet Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8586900251
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Hari Nagar , new delhi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Linux
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tcs     Senior process associate        11th may , 2021
Previous Employer 1     Genpact Process associate
Previous Employer 2     Xerion pvt. Ltd Process associate
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First , i’ll check if my internet services are working . If its working fine . I’ll try to search other websites , then i’ll  clear the cache and cookies in order to access the website , if that doesn't work , i’ll try to fix the proxy services .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the bluetooth on the phone and turn on the bluetooth speaker , go to the bluetooth settings and search for the speaker’s name to pop up . Once the name pops up , connect or pair the device
What according to you makes you a good candidate for customer service or technical support job? Knowledge and understanding of the device and the product . Patience and empathy
On a scale of 1 - 5 please rate your fluency in spoken English  5