Subject: Tech Support Candidate - Aritro Ghosh
From: Aritro Ghosh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 May 2021 04:02:04 -0400

| | Tech Support Test

Name | Aritro Ghosh
E-mail | [email-masked]
Phone Number | (91) 7979887930
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 137 Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all we see our network connection is good or not
Second step is to check the browser cache . Sometimes when cache is full then website loading problem occured.
And then we check the particular domain is blocked by administrator or not

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we on the Bluetooth both of the devices and then we see the speaker name in our phone tap on it and then we need to pair them with the help of code and finally it's connected
What according to you makes you a good candidate for customer service or technical support job? | I have a good knowledge technical and IT skils and also I keep my self updated with new technologies around there.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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