Subject: Tech Support Candidate - Aakash Sharma
From: Aakash Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 May 2021 03:51:47 -0400

| | Tech Support Test

Name | Aakash Sharma
E-mail | [email-masked]
Phone Number | (+91) 8445311311
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bijnor
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It's the problem basically arrives due to bad network connection or any error in website permission do I check it out and reload it and then also if it can't work then it's server error from ndtv side
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we need to open our mobile bluetooth and then we have to open speakers and then it's bluetooth then we can connect in phone by device name
What according to you makes you a good candidate for customer service or technical support job? | As I am quite comfortable with my spoken English and Hindi . Can try to understand efficiently the customers problem
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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