Subject: Trainer Candidate - Yogita Dhankher
From: Yogita Dhankher <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 May 2021 03:11:31 -0400

| | Tech Support Test

Name | Yogita Dhankher
E-mail | [email-masked]
Phone Number | (122017) 9354831720
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Tele performance | Sales executive | March 2021 | 20,000
Previous Employer 2 | Globiva | Sales executive | | 18000

If Selected, how much time do you need to join? | Immediately joining
Please briefly describe your work experience specifically in training? | In training periods I able to learn soo many thing’s and aspects that are needed in a sales profession as a sales executive.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

We should focus on headlines which attracts customers
Originality
Quality

What according to you makes you a good candidate for this position?

Confindence and way of customer handling.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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