Subject: Trainer Candidate - Natwar kr Mishra Natwar
From: Natwar kr Mishra Natwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 May 2021 01:38:59 -0400

| | Tech Support Test

Name | Natwar kr Mishra Natwar
E-mail | [email-masked]
Phone Number | (+91) 9534846906
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Akshardham pandav nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indiamart intermesh limited | AM | 24 apr 2021 | 28600
Previous Employer 1 | Government e marketing | senior Associate | 01 nov 2019 | 19000
Previous Employer 2 | NA | | |

If Selected, how much time do you need to join? | immy
Please briefly describe your work experience specifically in training? | New client acquisitions am just teaching ho wto do how to start a conversation abd how to do sales as per company policy.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.

whenever we get a team .we got different types of employees we have to manage them accordingly company policy. and i got a difficult situation when one of the team member are not doing there work properly and some of other employee copy them.
we have to do our work best because whenever we run or manage a team we need to thought from lowest to highest ranked employees.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good means if you give solutions to the coustmer quaary as per concern.
great means talk with coustmer and solutions provided as per concern and help to fix the problems.and talk with minor way

What according to you makes you a good candidate for this position? | it will depend on interview process. my experience my knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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