Subject: Tech Support Candidate - chaman kumar
From: chaman kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 May 2021 01:07:02 -0400

| | Tech Support Test

Name | chaman kumar
E-mail | [email-masked]
Phone Number | (+91) 8860669954
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Vpn, disk Encryption

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ar infratech | Desktop support Engineeer | 31/03/2021 | 15000 + convince
Previous Employer 1 | Tec ansh computer | computer laptop techniation | 28/12/2018 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | sir its job i can be immediate join

Please list the steps to connect a Bluetooth speaker to your mobile phone.

firstly do on Bluetooth speaker
second do on mobile Bluetooth option
now paring mobile to Bluetooth speaker
now your Bluetooth speaker are connected

What according to you makes you a good candidate for customer service or technical support job? | sir i think best for technical support understood to user problem, if possible than give you can solution other according to situation can be handle cuticle situation and take your need time after do you can further R&D about user problem and can be consult to support team for problem after you can suggest to user and resolve problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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