Subject: Tech Support Candidate - Chandrakant Deulkar
From: Chandrakant Deulkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 10:31:41 -0400

| | Tech Support Test

Name | Chandrakant Deulkar
E-mail | [email-masked]
Phone Number | (0253) 8668616275
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nasik maharashtra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Super simple software | Sr tech support | 30 Dec 2020 | 30000
Previous Employer 1 | Go tech solutions | Tech support | 10th aprl 2015 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will first check if the website name is spelled correctly.
If the computer is connected to internet connection.
Will try to do the ping report and check if the website is working.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth service of the speaker.
Then turn on the Bluetooth for mobile phone.
Discover the speaker in the search devices.
Pair the speaker's and then will test the speaker.

What according to you makes you a good candidate for customer service or technical support job? | Helping nature and politeness.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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