Subject: Trainer Candidate - Bimbita Saha
From: Bimbita Saha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 08:47:37 -0400

Tech Support
Test

Name

Bimbita
Saha

E-mail

[email-masked]

Phone Number

(91) 7596850822

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Kolkata

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Orion Edutech Ovt Ltd

Sr CSR Project
Cordinator

20700

Previous Employer 1

Aelis Enterprise
Implementation Solution Pvt LTd

Asst Manager
Tech&MIS

Aug'18

33500

Previous Employer 2

Ecotech Consultants Pvt
Ltd

Computer Operator

Jul'12

20500

If Selected, how much time do you need
to join?

15 days

Please briefly
describe your work experience specifically in training?

I am
working as a Project Coordinator in Skill Development Sector. I have to take
care of every activity during the training period or before starting the
training within timelines given by Corporate Clients. Also, I have to coordinate
with NSDC 7 diff SSCs.

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Good Customer Service means customer likes the
service but for Great, customer likes the service as well as recommended the
service to others also.

Good service is satisfying as in answering and solving customer requirements,
but for Great service is customer delight

What according to you
makes you a good candidate for this position?

A Team
Leader & Player

Hard worker

Eagerness to learn

Leading Projects

Problem Solver

On a scale of 1 - 5 please rate your fluency in
spoken English

4