Subject: Trainer Candidate - Pradeep Kumar
From: Pradeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 07:44:22 -0400

| | Tech Support Test

Name | Pradeep Kumar
E-mail | [email-masked]
Phone Number | (+91) 9136331882
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Manesar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bharti Airtel | Engineer | 2020 | 25000
Previous Employer 1 | Denso | Supervisor | 2018 | 22000
Previous Employer 2 | TVs bridgestone | Team leader | 2017 | 18000

If Selected, how much time do you need to join? | 15 days

Please briefly describe your work experience specifically in training?

Inventory, packing, installation engineer, production,
Telecom

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Manufacturing to change profile telecom so difficult but depend self confidence & learnt me

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to service level agreement

What according to you makes you a good candidate for this position? | Knowledge of communication & experience
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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