Subject: Tech Support Candidate - kajal kumari
From: kajal kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 06:15:19 -0400

Tech Support
Test

Name

kajal
kumari

E-mail

[email-masked]

Phone Number

(0) 9634716473

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

agra

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Networking - basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

OYO

Key Account Manager

currently working

36000

Previous Employer 1

Policy Bazar

Executive

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Check what the error page showing the error
message.

1. Open a new tab and check to see if you can load another websites.

2.  Make Sure the Internet Connection Works

3. Clear my history data.

4.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Go to settings

2. Tap the Bluetooth option

3. Turn on Bluetooth

4. press the button on your speaker that makes it discoverable

5.that’s it, you’re connected

What according to
you makes you a good candidate for customer service or technical support
job?

1 - Detail knowledge about the product / services you
offered.

2 - Effective communication skills.

3 - Patience to listen customer.

4 - Good sense of humor.

On a scale of 1 - 5 please rate your
fluency in spoken English

4