Subject: Fwd: Tech Support Candidate - Ambika prasad Sharma
From: Nitin Sobti <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: "HR | Livesalesman" <[email-masked]>
Date: Mon, 17 May 2021 02:50:45 -0700 (MST)

He has poor communication skills. 

From: "Ambika prasad Sharma" <[email-masked]> 
To: [email-masked], "Livesalesman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, [email-masked], [email-masked], "nitin sobti" <[email-masked]> 
Sent: Monday, May 17, 2021 2:47:43 PM 
Subject: Tech Support Candidate - Ambika prasad Sharma 

	

	
	
			Tech Support Test 
		Name 	Ambika prasad Sharma 
E-mail 	[email-masked] 
Phone Number 	(91) 9764593190 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Silvassa 
Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Linux 
Hardware - Advanced 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Alok industry 	Production supervisor 		33072 
Previous Employer 1 	Forbes technosys ltd 	Technical support supervisor 	20-04-2018 	27000 
Previous Employer 2 	Vinod medical system pvt ltd 	Production supervisor 	29-08-2019 	30000 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
Did not interact with customers, supported internal employees 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will be reset history so that issue will be resolved. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	On the Bluetooth device. 
Then on Bluetooth in mobile and search the available device for connect then connect after found the Bluetooth device 
What according to you makes you a good candidate for customer service or technical support job? 	Done each and every commitment on time 
On a scale of 1 - 5 please rate your fluency in spoken English 	4