Subject: Trainer Candidate - Rahul sharma Rahul
From: Rahul sharma Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 May 2021 04:16:21 -0400

| | Tech Support Test

Name | Rahul sharma Rahul
E-mail | [email-masked]
Phone Number | (110059) 9716151445
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dwarka Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Source Hov pvt ltd | Senior operation | March | 30363
Previous Employer 1 | Ajay mishra &associates (walmart indiana pvt ltd) | Accounts ex | Sept2019 | 25000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | Bank reco , party record with invoice form,vendor support with teams etc
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | The most difficult stage where training in language issues in by training the team because they do not hindi language
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | We should support the customer and slove there issues fast
What according to you makes you a good candidate for this position? | If they learn the process in good way the candidate is good for the opostion
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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